Contact us

We're happy to help — by email, so every request has a written record and reaches the right team. We do not offer phone support.

BandhanOne — a product of XDQ Labs
📍 Gurugram (Gurgaon), Haryana, India

General queries
contact@bandhanone.com
Questions, partnerships, press and business enquiries

Help & support
support@bandhanone.com
Sign-in, verification, payments, refunds, account and settings

Priority support
priorsupport@bandhanone.com
Problems with a profile (yours or someone else's), fake or misleading profiles, harassment, fraud attempts, data or privacy requests, and anything serious

🕘 Support hours: Monday to Saturday, 10:00 am – 6:00 pm IST (except public holidays). We reply within one working day; priority support is looked at first.

Safety or abuse reports

Use Report on any profile or message in the app — it reaches our safety team directly. Urgent danger: call 112. Cyber fraud: 1930 or cybercrime.gov.in.

Grievance Officer

XDQ LABS · priorsupport@bandhanone.com — see Grievance redressal.

Payments and refunds

Write to support@bandhanone.com from your registered email with the payment / transaction ID. See our Cancellation & Refund Policy.